Jewelry Care FAQ

Upon concluding the use of your jewelry, the initial protocol entails its placement within a designated jewelry box. In the eventuality of frequent wear, where daily adornment may lead to the accumulation of grime, tarnish, or oxidation, recourse to Dazia's specialized cleaning cloth is advised.

1. Envelop your jewelry within Dazia's bespoke cloth.
2. Employ the cloth with gentle strokes to cleanse your jewelry meticulously.
3. Subsequent to the cloth's application, ensure the placement of your jewelry in a secure locale, facilitating its future use. Your jewelry is now rendered fit for wear.

Should your jewelry persist in exhibiting impurities, please direct your concerns to Dazia via +919650420743. A dedicated service representative will be dispatched to your residence for the retrieval of your jewelry. Subsequently, within a brief span, your jewelry shall be meticulously polished and returned to you, all expenses waived except for the requisite shipping charges.

Silver should be maintained in a completely dry condition. In instances where silver sees frequent use, it's imperative to shield it from prolonged exposure to air. Optimal storage involves wrapping it in a tarnish-resistant cloth, such as the flannel pouch provided with your Dazia.in silver, or within a silver storage box. Quality storage receptacles are outfitted with linings of tarnish-resistant fabric and feature individual compartments for each piece. In regions characterized by high humidity, it's advisable to introduce a small packet of desiccant crystals into the storage space, be it a sealed box or a flannel roll. It's paramount to refrain from any contact with rubber bands or similar rubber-based items, as the sulfur content in rubber can instigate tarnishing and corrosion.

Oxidized silver is deliberately tarnished, which creates a black sheen for an antique or discolored appearance. Due to its tarnished nature, caring instructions for oxidized silver differs from traditional, non-oxidized silver materials.



You should avoid using a silver polish as this will strip the oxidized finish from the silver. Instead, we recommend cleaning your oxidized silver by using a dry, clean cloth to avoid scratching. Only clean oxidized silver when necessary.

For inquiries regarding the status of your repair, kindly reach out to our Customer Service team at +919650420743. Our representatives are at your service from 11:00AM to 8:00PM IST, every day of the week. Should you choose to leave a message outside of these operating hours, rest assured that a representative will promptly return your call the following day.